Plumbing & electrical
For teams of 5+ people
The job goes to whoever quotes it first. Usually that isn't you.
PG Automations builds Op3ro, the operations system we run our own 7-crew Sydney trade business on. Reception, quoting, compliance, van stock and job margin in one login — configured to your rates and your service agreements.
- After-hours calls answered, qualified and booked while you sleep.
- Quotes priced and sent from the van before you leave the driveway.
- Compliance certificates assembled the day the job closes.
What is your back office costing you?
Recoverable each year
$182,520
54 hrs/week reclaimed · 60% automatedWant to see it actually working? We'll send you a walkthrough of the real system running our 7-crew Sydney trade business — quoting a job, rostering the week, capturing receipts on site. No slides.
Emergency work is your best margin and it goes to whoever picks up. If after-hours calls hit voicemail and quotes are written back at the office two days later, you are losing work you already had the capacity to do.
That's our own crew, not a stock photo
Flawless Gardens · Northern Beaches, Sydney — the 7-crew business we own and run on Op3ro. We don't run plumbing & electrical, we build the system that runs it: quoted, rostered and costed in one place.
Three things plumbing and electrical businesses lose money on
After hours
The call comes at 6:40pm and goes to voicemail.
Emergency work is your best margin and it goes to whoever picks up. By the morning the customer has already booked someone else.
Caller
“Hi, am I still booked in this week? And did that quote ever come through?”
Op3ro AI
“You’re booked Thursday 8am, and there’s an open quote from Tuesday for $4,180. Want me to send it again and confirm the visit?”
Op3ro AI answers every call with the job history in front of it, books the work, and only escalates what you tell it to.
The quote
Written back at the office, two days later.
You measured it up on site then had to go home and price it. The job went to the sparky who sent a number before dinner.
One person · under an hour
- 01TakeoffMeasured from plan
- 02Local supplier pricing3 suppliers compared$11.40/ea · best price
- 03ProposalRendered and priced
- 04Into scheduleWon → rostered
Measure once and the system prices it off live supplier rates, writes the proposal and drops the won job straight into the schedule.
Compliance
Certificates chased for weeks after the job's done.
Certificates of compliance, test results and photos scattered across three phones, and the invoice waits on all of it.
Certificate assembling
Issued- Site photos6 attached
- Test resultsPass · 0.32Ω
- SignatureSigned on site
Certificate of compliance
Assembled before the crew leaves site.
Photos, test results and sign-offs assemble into the certificate as the work happens, issued before the crew leaves site.
And you’re paying nine companies for the privilege.
Tick what you pay for now. Op3ro is a system you own, hosted — not nine licences that grow every time you hire.
What your current stack costs
Indicative Australian list pricing, 2026. Your invoices will differ — change the numbers to match yours.
You’re paying now
$1,910 /mo
$22,920 a year
On Op3ro
$150 /mo
92% lower
Simpro is commonly sold on three to five year lock-in contracts with annual increases around CPI + 5%. Op3ro is a one-time build. There is nothing to lock into and nothing to increase.
That’s on top of the time. Op3ro replaces the lot with one system you own — so the licences stop and the admin stops with them.
Configured to your services, your rates, your compliance
- After-hours AI reception
- On-the-spot quoting
- Compliance certificates auto-assembled
- Van stock and materials tracking
- Service agreements that renew themselves
- Live job margin
The call you miss at 4:50pm is the job that goes to someone else.
Op3ro answers, and because it reads the same database as your schedule, quotes and invoices, it knows who is calling and what is open. It books into a real slot instead of asking someone to ring back.
See how AI Reception works →
Who built itPatrick Goodyer. Software developer. Not a tradesman.
I've never been on the tools. No trade background, no qualification, never swung a hammer for money. What I do have is eight years and 300+ automation projects behind me, and a 100% job success record in the top 0.5% of Upwork's 17 million freelancers.
In July 2025 we bought a small landscaping business that ran on spreadsheets, phone calls and one person's memory. Twelve months later: 7 crews, 15 staff, about $200k a month, and the back office never grew to match. That's not because I'm a better landscaper than you — I'm not one at all. It's because the admin runs itself.
The walkthrough is the live account, not a demo tenant: quoting a job, rostering the week, capturing receipts on site. 1,003 jobs have gone through it.
Before the trade business: 8 years systemising businesses around the world.
300+
projects
5.0★
average
Top 0.5%
of 17M freelancers
8 years
systemising businesses
I was in the top 0.5% of freelancers on Upwork (Expert-Vetted, 100% Job Success), helping 300+ clients around the world structure and systemise how they operate. These are their reviews.
“Patrick is the best consultant I've worked with so far. He's extremely professional, super knowledgeable and extremely meticulous in his work.”
“A problem I spent weeks trying to figure out, Pat did in a blink of an eye. Truly a wizard in saving time for business owners. Already passed on his details to a few friends. 10/10.”
“He figured out how to do something that was very complex, with lots of moving parts. Probably never been done before. If you are looking for a creative, out of box thinker, I highly recommend Patrick.”
“Pat was sensational. He was able to deliver on everything that he said he would, even when working on a solution for a system that he had no prior experience with.”
“Patrick was always available and was very knowledgeable about Monday.com. Would highly recommend him to anyone needing a hand with process automation.”
“I highly recommend Pat for any automation work involving Pipedrive, Integromat, Zapier, Clickfunnels with emails and SMS marketing. Pat's responsiveness and knowledge was outstanding.”
“Pat and his team are the best in the business and are like having a Swiss army knife of knowledge at your disposal.”
“Patrick was an absolutely brilliant addition to our CRM migration team. He has a deep understanding of both Pipedrive and Monday that helped us deliver a very effective transition.”
“Pat was great to work with. He is super knowledgeable and efficient. He added tremendous value to the project and our small business.”
“He completed the task effectively and efficiently, but also offered to record a video explaining what he'd done so that I didn't run into the same issue again.”
“Patrick is extremely knowledgeable about the Gcal and Zoom APIs, and managed to resolve a range of problems for me within an hour consultation.”
“Patrick is fantastic. His communication is second to none, and the work he completed was exactly as briefed. I couldn't recommend Patrick highly enough!”
“Pat really knows his stuff. He did everything to our specifications, he was reasonable with his rates, and was a real pleasure to work with.”
“Patrick did an amazing job that seemed very complicated to me. He knows automations and SMS like the back of his hand.”
“Patrick was amazing and local to me which was great to call and chat about things. He built what I asked to be built and was always contactable.”
See it running before you decide anything
Flawless Gardens · Northern Beaches, Sydney — our own business, and the proof the system holds up on real jobs every day.
The three questions we get asked first
We already run job management software.
Then keep it. We build around what you already pay for and remove the re-keying between it, your spreadsheets and your accounting. Replacing a working system on day one is how projects fail.
Our work is too specific to automate.
It is not the work that is specific, it is the judgement. We automate the lookups, the assembly and the chasing, and leave the judgement with your people where it belongs.
How long before something works?
We start with the single worst bottleneck and get a first working improvement in quickly. Then we measure it and keep improving the next problem with you.
Before you hire an automation consultant.
Almost every consultant selling AI to trade businesses has never run one. They have never quoted a job at 9pm, never had a crew standing around waiting on a delivery, never chased a progress claim past the cut-off. They have helped clients in the industry. That is not the same thing, and it is why most of these projects quietly fail — they map a process they have only ever been told about.
We own and operate a Sydney trade business with 7 crews, 15 staff and about $200k a month. Every process we sell you, we run ourselves, every day.
Ask any other consultant the same question we’d expect from you: what’s your trade business, and can we come and watch it run?
Book a Growth Plan call.
We'll look at where your work comes from, where it leaks, and what fixing it is worth. You leave with a 90-day plan, whether or not we work together.