One login. Forty-three screens. Your entire stack.
PG Automations is the company. Op3ro is the software it builds. Below are the three things that quietly cost a contracting business the most money — what each one costs you now, and exactly what the system does about it.
Half your job list is buried in a group chat.
Someone types “can you order the blocks for Mooney Mooney before Thursday” into Slack at 6pm. It scrolls away. Nobody makes a task. On Thursday the crew turns up and the blocks aren’t there, and that’s a day of four blokes standing around.
Op3ro AI sits on top of the chat your team already uses — Slack, Teams, or ours. It reads the thread, creates the task, assigns it, sets the due date, attaches the photo for context and links it to the job. Then it replies in the thread so everyone can see it landed.
6:04 pm
@Jakob can you get the retaining wall blocks ordered for Mooney Mooney before Thursday — photo attached
Op3ro AI · Task created
Order retaining wall blocks
- Assigned
- Jakob
- Due
- Thursday 21 Aug
- Attached
- 1 photo
- Linked to job
- #1042 Mooney Mooney
Posted back to the thread — nobody had to open another app.
An estimator, a procurement guy and a project manager. For one quote.
Someone does the takeoff. Someone else rings four suppliers for current prices. Someone else builds the cost sheet, then the proposal, then works out the day-by-day so the crew knows what happens when. Three people, five to seven days, and the client has already had two other numbers.
The way it works now
Estimator
Procurement
Project manager
3 people · 5–7 days · and the quote still went out third
On Op3ro AI
Takeoff · site plan
Quantities off the drawing, or measured on site with the phone.
One person · under an hour · and it went out first
It knows where the job is, so it prices materials from suppliers near it. The proposal that lands in the client’s inbox includes renders of what their place will look like when it’s finished. And the day-by-day plan it writes doesn’t sit in a document — it installs straight into the project schedule your crews work from.
You quoted eighteen hours. It took twenty-six. You found out at BAS.
Subcontractors invoice for what they say they worked. Team members log what they remember. Nobody compares any of it to what the job was quoted at until the quarter closes, and by then it’s four jobs deep.
Every job carries the hours it was quoted at. Timesheets, GPS arrival times and subcontractor invoices get checked against it automatically. When someone bills six hours for a job the ute was parked at for four, you know that week — not next quarter.
| Person | Job | Est. | Actual | Variance | Cost |
|---|---|---|---|---|---|
| subcontractor | #1042 | 18.0 | 24.5 | +6.5 hrs | +$520 |
| #1038 | 12.0 | 15.0 | +3.0 hrs | +$240 | |
| #1035 | 9.0 | 7.8 | −1.2 hrs | −$96 | |
| #1031 | 22.0 | 26.5 | +4.5 hrs | +$360 | |
| #1029 | 6.0 | 6.0 | 0.0 hrs | $0 |
Flagged this month: $1,024 over quoted labour
Cross-checked against vehicle GPS arrival and departure times.
Three ways this gets bought.
Which one you need depends on how much of your current stack actually works — and how many entities are running it.
Tier 1
Operations Consulting
from $8,000
One or two processes, built into the tools you already run. Live in two to three weeks. For businesses that don't want to replace anything yet.
You keep your existing licences
The Op3ro System
from $30,000
The full operating system, configured to your business. Quoting, scheduling, CRM, finance, fleet, team chat and Op3ro AI. One-time build plus hosting — no per-seat licence, and you own it outright.
One-time build + hosting · you own it
Tier 3
Group & multi-entity
priced on scope
Multiple entities, migrations from existing systems, custom integrations, and a rollout plan across sites. Where consolidating a stack is a project, not a purchase.
Every engagement starts with the $2,000 audit, credited in full against whatever you go ahead with.
The difference is simple. Consulting fixes a process. Op3ro replaces the stack — and the monthly bill that comes with it. Group work does it across entities.
Or come and watch it run for a day in Sydney before you decide. →
What can your receptionist actually see?
Anyone can put a voice AI on a phone number. The difference is what sits behind it — an integration that syncs a thin slice of the customer record, or the database the schedule and the quotes already live in.
A bolt-on receptionist
Sits on another platform, connected by an integration
- Caller’s name and number, if the sync ran
- Whether they have an open job
- The SMS thread from Tuesday
- The quote you sent last week, and whether they opened it
- The invoice that’s twelve days overdue
- Where the crew is right now
- What was done on the last visit
- Real availability — it can only request a booking
It can take a message. That’s about it.
Op3ro AI Reception
Same system as everything else — no integration in between
- Every call, SMS and email with that client, going back
- The open quote, when it was sent, whether it was opened
- Invoice and payment status
- Live crew location and ETA
- Full service history against the property
- The actual schedule — so it books, it doesn’t request
- Job notes, photos and access instructions
It answers like someone who works there.
This isn’t a better model. It’s the same model with access to your business.
It already knows why they’re ringing.
This is a call in progress. Nothing in it was looked up through an integration — it is all the same database the crew works from.
Caller
Op3ro AI
Caller
Op3ro AI
Guardrail: pricing changes — not permitted
Join any call live, at any point. The AI hands over mid-sentence and the customer never gets transferred.
Happened automatically
- Call transcribed and saved against the client
- Callback task created for Pat, due today
- Note attached to quote #Q-2291
You decide what it’s allowed to say.
Every rule is a setting, not a prompt you hope it follows. It refuses inside the call and tells the customer a human will come back to them.
- Quote prices over the phoneOff
- Offer discounts or price matchesOff
- Commit to a date inside 48 hoursOff
- Book into an open slotOn
- Discuss an overdue invoiceOn, politely
- Escalate to a human on requestAlways on
Most businesses turn pricing off and booking on. The point is that it’s your call, not the model’s.
Missed calls are the cheapest money you’re leaving behind.
1 in 4
calls to trade businesses go unanswered during work hours
Industry estimate
78%
of customers hire whoever responds first
Industry estimate
24/7
it answers at 6:40pm on a Sunday, which is when emergency work rings
The first two figures are widely cited industry estimates, not our own measurements. The only numbers we present as ours are the ones from Flawless Gardens.
Five of the forty-three screens
Recreated in the browser from the live account — dashboard, routes, quoting, inbox and Op3ro AI. Client names blurred.
Dashboard
Last 12 monthsJobs completed
1,003
all time
Crew efficiency
88%
booked vs paid hours
Avg client lifetime
3.8 mo
$1,586 LTV
Recurring due
6
3 overdue by 14d+
Revenue by month
Recurring due
Garden Maintenance · 2 weeks
Maintenance · 2 weeks
Lawn Mowing · 2 weeks
Live account. Client names blurred.
What your current stack costs
Indicative Australian list pricing, 2026. Your invoices will differ — change the numbers to match yours.
You’re paying now
$2,628 /mo
$31,530 a year
On Op3ro
$150 /mo
94% lower
Simpro is commonly sold on three to five year lock-in contracts with annual increases around CPI + 5%. Op3ro is a one-time build. There is nothing to lock into and nothing to increase.
Op3ro AI sits across all of it.
Because every process lives in one system, the AI works from your actual data — your jobs, your quotes, your timesheets, your client history — instead of a generic template. That’s the part a stack of separate subscriptions can never do.
AI receptionist
Answers, qualifies and books while your crew is on the tools.
Task creation
Turns a call, an email or a site note into the job that follows it.
Auto scheduling
Rosters the week to vehicles by capacity, skills and geography.
Route optimising
Orders the run so the day costs less fuel and fewer hours.
Every screen exists because a job cost us money
Nobody replaces everything on day one.
We start with the one process that is costing you the most, prove it with your own numbers, and only then move to the next. The audit is where that decision gets made — on evidence, not on a pitch.